Hosted or self-hosted - nearly all our consumers choose the "SaaS" Edition, but many IT departments prefer getting an "on-premises" version running on their own servers.
Customized fields for tickets and property, like "consumer variety" or "products ID" etc. And pre-stuffed ticket templates
Then I want Macro Recorder to really wait around until eventually Notepad is really began, so I increase a "anticipate system" command to my macro. Then I would like macro recorder to type some textual content in to the notepad window - I add a "sort text" command to my macro. Let us replay our macro and see how it really works.
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Should you be logged out as a result of inactivity, the Harmony Portal login page is shown using a URL that identifies the location you were being very last accessing. Once you log in again from that display, you'll be returned to precisely the same display and Group you had been accessing whenever you were being logged out.
As you could see, the Macro Recorder has created a script for me. It is made up of mouse moves and delays only (since all we ended up executing is mouse recording). The script says:
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In the event you have shed your password, make use of the "forgot password" link beneath the shape, enter your e-mail and reset your password.
Once the playback is concluded I am able to hit "Perform once again" to Enjoy the macro all over again or hit "quit" to go back to the principle window.
This is your playground to information ChatGPT for specific requests. Say, you must politely turn down a attribute request, it is possible to tune the AI to whip up a courteous and clear 'no can do'. It is really all about producing the AI vibe While using the ticket's tune, making sure a far more personalised and spot-on conversation.