To determine a summary of the newest launch highlights, click on the disclosure triangle beside your name and select What is actually New. This opens a separate tab on Results Central summarizing new release capabilities, enhancements, and alterations. Comprehensive launch notes are available below Launch Notes.
The primary monitor of the help desk software package features a impressive grid displaying all the knowledge on your own present tickets. You can certainly sort and filter the requests, overview The existing stats and in many cases carry out "bulk" functions with no leaving the page.
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To modify the Lively Business within the Harmony Portal, click the Business dropdown and select Yet another Business:
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You can manually Sign off from the Harmony Portal. If you do not log out, the Harmony Portal will immediately log you out after four hours of inactivity. The 4 hrs of inactivity relies around the user knowledge stored within your browser's local storage.
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Suggestions forum the place customers can advise new options for your item, "vote" for characteristic-requests and leave their remarks
Help tickets are now being assigned to "classes" - that's the primary function that will help you organize points up slightly. You may classify tickets into groups manually, make buyers opt for a class through the ticket creation or do that automatically by using Automation Procedures (see down below) and electronic mail motor options.
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We know, "yet another assistance desk software package". We’ll preserve you some time and indicate The main element reasons why Jitbit presents one thing different to The remainder:
Types offer several further Rewards - you'll be able to assign groups jitabet login to specific workforce members, Construct stories utilizing only the tickets you'll need, effortlessly look for tickets and even more
“We’re delighted that this need is currently being recognized over the G2 marketplace and Jitterbit is An important driver of the innovation.”