As we presently pointed out, there isn't a choice to obtain a different application. Having said that, Now we have an awesome lifehack for quick access:
Soon after building any updates on this web page, you must simply click the Preserve button in order for the improvements to generally be saved.
Jitbit Helpdesk includes an built-in information board For each and every ticket. In this article shoppers and specialists can publish updates and connect with one another by using email or the internet app privately or publicly.
This is how Jitbit's very simple ticket program tracks and handles your customers' requests and will save your technicians' time:
Reviews with the choice to export to Excel and CSV: resolution time, time of day distribution, response speed, Kanban watch and many other. And in many cases a custom made report builder. Track many shopper aid metrics, measure your agents general performance and many others.
Our Studies allow it to be very easy to control your IT-workforce overall performance. Jitbit features a set of created-in stories that offers you the insight you have to build and help your customer service. And also the "customized report" Device that allows you to promptly Make your own private reviews.
Distant assistance program that helps assist agents connect to customers' computer systems remotely and help in solving technical troubles.
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Link programs, automate workflows and make new programs — all in an individual very low-code integration platform.
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Jitbit presents the next kind of IT support software program - an internet application that lets you Manage and control assistance tickets from prospects and staff members.
The Jitabet application is not really demandable. We developed computer software that runs flawlessly even on more mature gadgets. Right here, you could Verify The fundamental process requirements:
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