We prioritize clients’ security and use the SSL encryption in the Jita Bet app to safeguard all sensitive details.
Go in your helpdesk account URL - like companyABC.jitbit.com - and login from there. Should you've visited your helpdesk on this machine before, just pay a visit to our Web site homepage and you may see a "login" button at the highest. If you don't know your helpdesk URL, make sure you ask your administrator.
These options are current in Jitbit Helpdesk. Getting the task finished and obtaining it carried out promptly and simply is all significant when you're supporting your prospects.
POP3/IMAP/Exchange/SMTP We have now each of the bells and whistles, but our Most important concentrate is two-way electronic mail ticketing. Our help desk app quickly turns incoming emails into hassle tickets, and sends out automatic email notifications to both of those end users and brokers. Additional on emails...
Stuck in every week-long chat about a tech snag? A simply click, and you receive a neat summary of your convo, aiding you jump into action quickly.
At the time the issue is resolved it could be further revealed to the help desk Know-how Base, leaving a document of practical data for future buyers.
This really is your playground to information ChatGPT for certain requests. Say, you need to politely turn down a aspect ask for, you can tune the AI to whip up a courteous and distinct 'no can perform'. It can be all about creating the AI vibe Together with the ticket's tune, guaranteeing a far more personalized and spot-on interaction.
Very affordable and all designs contain free of charge updates in a person yr and discounted upgrades Later on.
As your SaaS software balloons in dimension and complexity, you happen to be smacked appropriate within the face with what I call "The SaaS Paradox" - where by 90% of the work, blood, sweat, and tears grow to be absolutely invisible on your buyers. Let's stop working this thankless iceberg of exertion:
This is how Jitbit's easy jitabet login ticket technique tracks and handles your prospects' requests and will save your technicians' time:
We all know, "One more enable desk software package". We’ll help save you a while and indicate The true secret main reasons why Jitbit presents a thing diverse to the rest:
Your E-mail (Person Name) is the email tackle you utilized to sign up your Harmony account and cannot be adjusted through this segment.
There is nothing at all pretty as fulfilling as identifying a harmful performance concern and squashing it just like a bug. That's just what we did just lately at Jitbit, and we are very enthusiastic about it.
Assistance If you want any clarification, Be happy to Get in touch with our assist workforce. Listed here are the choices: